CIS-CSM VALID MOCK TEST | CIS-CSM TEST TORRENT

CIS-CSM Valid Mock Test | CIS-CSM Test Torrent

CIS-CSM Valid Mock Test | CIS-CSM Test Torrent

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Tags: CIS-CSM Valid Mock Test, CIS-CSM Test Torrent, CIS-CSM Valid Test Papers, Reliable CIS-CSM Guide Files, CIS-CSM Training Solutions

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These CIS-CSM certification exam's benefits assist the CIS-CSM exam dumps to achieve their career objectives. To do this you just need to pass the ServiceNow Certified Implementation Specialist - Customer Service Management Exam (CIS-CSM) exam which is quite challenging and demands complete CIS-CSM exam questions preparation. For the quick and complete ServiceNow CIS-CSM PDF Questions preparation you can get help from Actualtests4sure. The Actualtests4sure is a leading platform that offers valid, updated, and real CIS-CSM Questions that are particularly designed for quick and complete CIS-CSM exam preparation.

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ServiceNow CIS-CSM (ServiceNow Certified Implementation Specialist - Customer Service Management) Exam is a certification designed for professionals who are responsible for implementing and managing customer service management solutions using the ServiceNow platform. ServiceNow Certified Implementation Specialist - Customer Service Management Exam certification is ideal for individuals who have experience in IT service management and customer service and are looking to enhance their skills and knowledge in implementing ServiceNow solutions.

The eligibility criteria for appearing for the ServiceNow CIS-CSM Certification Exam are quite specific. Participants must have a minimum of six months of experience in implementing ServiceNow Customer Service Management applications. Additionally, participants should possess the requisite knowledge of ServiceNow implementation methodologies and have a good understanding of ITIL v3.0 or later. Moreover, participants need to complete ServiceNow's CIS-CSM training course, which covers the syllabus of the certification exam.

ServiceNow Certified Implementation Specialist - Customer Service Management Exam Sample Questions (Q157-Q162):

NEW QUESTION # 157
Configuration items (CIs) are entities that capture the individual configurations for each product sold to the customer CIs are stored in the configuration management database (CMDB). Assets are specific product instances that are supported for a customer. Which of the following statements is correct for CIs and assets?

  • A. The contract and entitlements of an asset dictate whether or not it is stored in the CMDB
  • B. The CMDB only tracks CIs, assets cannot be CIs
  • C. The CMDB tracks all assets as configuration items (CIs)
  • D. While the CMDB may track some assets as configuration items (CIs) not ALL assets are CIs

Answer: D


NEW QUESTION # 158
What is the equivalent of NOT selecting any group, when configuring multiple active configurations of OpenFrame?

  • A. Misconfigured
  • B. Missing configuration
  • C. Selecting all the groups
  • D. Selecting none of the groups

Answer: C


NEW QUESTION # 159
Which of the following roles have permission to create a relationship between a contact and an account? (Choose two.)

  • A. sn_customerservice_manager
  • B. sn_customerservice.partner_admin
  • C. admin
  • D. sn_customerservice.customer_admm
  • E. sn_customerservice_agent

Answer: A,C


NEW QUESTION # 160
Which roles are considered external? (Choose two.)

  • A. Partner Admin (sn_customerservice.partner_admin) Most Voted
  • B. Customer Admin (sn_customerservice.customer_admin) Most Voted
  • C. Customer Service Agent (sn_customerservice_agent)
  • D. Consumer Support Agent (sn_customerservice.consumer_agent)

Answer: A,B


NEW QUESTION # 161
Access to a Knowledge base or Article can be restricted based on a customer's assets and the product models using which of the following? (Choose two.)

  • A. ACL
  • B. User Criteria
  • C. Data Policy
  • D. Knowledge Product Entitlements

Answer: B,D


NEW QUESTION # 162
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